Today I took it to the Apple store at the mall. A sales associate tells me that it isn't worth to send it out to be replaced and that I might as well just buy a new one, but I can probably get something like a 10% discount to buy a new one. However, he sends me in the direction of the "Genius Bar" which is kinda like the Geek Squad at Best Buy, technical service.
While waiting for tech support (it's kinda like a take a number type thing), I start looking at iMac computers (see "my computer is possessed thread"). Another sales associate starts showing them to me, and how easy to use, and how SAFE they are from spyware, viruses, spam, etc.
Anyway, my turn comes up for tech support. To make a long story short, they told me my iPod was totalled. He starts typing things into his computer, prints out a receipt, and hands me a brand new iPod Nano!!!
Thank You Apple!!!

