East Troy ticket question

lhalver · Post by **lhalver** » April 9, 2008 5:55 pm

Has anyone received their Buffett tix for East Troy, Wisconsin yet that were ordered through Live Nation?

pojo · Post by **pojo** » April 9, 2008 6:25 pm

no not yet.... there is a Who's going to where section... .look for the Alpine thread.....

You are welcome to join there.

Mplsfins · Post by **Mplsfins** » April 10, 2008 2:56 pm

Got 2 of mine from ticketmaster already but have not received the other 2 from live nation yet.

leach · Post by **leach** » April 10, 2008 3:36 pm

Have not received mine yet either. I called yesterday was told they were printed on the 11th of March and should have been mailed shortly after that.

lhalver · Post by **lhalver** » April 10, 2008 5:16 pm

Well this makes me feel better, because I too called and they stated they were shipped around the 11th, so I am guessing that they may not have went out as their records indicate since there are more than one of us that have not received them yet.

hloon · Post by **hloon** » April 10, 2008 6:16 pm

Still haven`t gotten our`s either and was told the same thing.

Hloon

timmydahutt · Post by **timmydahutt** » April 12, 2008 11:51 am

I was getting worried as well, but now that I've read this I feel better. I hpe they come soon!!!

timmydahutt · Post by **timmydahutt** » April 15, 2008 5:20 pm

Anyone gotten their's yet!?? It's now been over a omnth since they say they printed and sent them.

I'm starting to get worried.

hloon · Post by **hloon** » April 16, 2008 8:58 pm

I am worried, too. Haven't got anything yet.

BareFootBoy · Post by **BareFootBoy** » April 17, 2008 7:59 am

The show's not until July. It's been my experience that they won't send them for a while. That is why I printed mine out and I have them locked away in a water tight container.

finsupnorth · Post by **finsupnorth** » April 22, 2008 1:48 pm

Anyone get theirs yet? I called again today..they said they were printed on March 11th and SENT March 24th...something is definitely wrong... at this point, looks like WILL CALL is the only option!! Which sux...because now we have to go to the show without tickets and worry about getting to the will call office an hour or so before the show to pick up our darn tickets!!!

tequilajoe · Post by **tequilajoe** » April 22, 2008 3:51 pm

I have not recieve some of mine either. A girl in my office ordered 4 from Live nation and recieved them a month ago, I have 2 sets of 2 that I have not recieved yet. I was told the same thing by Live nation. I think they may have a real problem. I hope they didnt have a big block of tixs stolen or things could get ugly at the show, and I can assure you I will be in no condition to make articulate arguments.

finsupnorth · Post by **finsupnorth** » April 22, 2008 4:28 pm

tequilajoe wrote:I have not recieve some of mine either. A girl in my office ordered 4 from Live nation and recieved them a month ago, I have 2 sets of 2 that I have not recieved yet. I was told the same thing by Live nation. I think they may have a real problem. I hope they didnt have a big block of tixs stolen or things could get ugly at the show, and I can assure you I will be in no condition to make articulate arguments.

well, i was told that if they set up the tickets for will call, the other tickets will not be valid at all...if anyone tries to use them...they will be flagged and the security can take those people in for questioning....

The will call thing though.... i have 6 tickets... normally, we pass out tickets before the tailgate because there is always a good chance we will not see eachother again until the concert...this assures we have our seats and can find eachother again..now everyone is going to have be responsible for getting to will call and staying sober enough to get their tickets....sigh.....not fun!

Glorfindel7 · Post by **Glorfindel7** » April 22, 2008 5:39 pm

This might explain why I haven't seen mine yet

Oh well, I'm perfectly fine with Will Call as long as I can validate my information.....

:::: Getting out email from Live Nation with Phone Number ::::

timmydahutt · Post by **timmydahutt** » April 23, 2008 10:24 pm

I requested info on mine again today and they gave me the exact same response I got a month ago, saying they were printed march 11 and shipped a week later. I told them I wanted mine emailed to me then and they refused and said they would arrange Will Call. My issue is that I personally am not going to the show, so if there's an issue then I won't be there.

I turned them into the Better Business Bureau today, so I'll see what happens there. In my opinion if I do not get them in the mail they are in breach of contract.

pojo · Post by **pojo** » April 23, 2008 11:17 pm

the concert isn't til July.... they have plenty of time... If you haven't received them 2 weeks before the show... that'd I'd worry.....

tequilajoe · Post by **tequilajoe** » April 23, 2008 11:23 pm

I had this happen at the NASCAR races and they made me show my ID to pick up the tickets, I have also heard at some places you have to show your credit card too. I dont know if this is the case but what a huge Pain Arrrgh

just jon · Post by **just jon** » April 24, 2008 10:28 am

I started another thread about this because I'm incapable of applying "search" correctly... http://www.buffettnews.com/forum/viewtopic.php?t=68260

In a nutshell, if you haven't called, please do, it'll increase the odds that we will actually get tickets in the mail...

jon

Mplsfins · Post by **Mplsfins** » April 24, 2008 12:07 pm

This is the response I sent them as well as the one they sent me.

This has seemed to been a national occurance. Buffettnews.com has a message board and every single person that got Live Nation tickets for Jimmy Buffett at Alpine Valley got the same response and has yet to receive their tickets.

I do not think they were in fact mailed out yet. A better explanation and reason would be better. Could you look into this situation a little more please?

How about reissuing my tickets. I have people coming from out of state that need tickets in hand to get into the parking lot. In years past they will not let you in unless you show a ticket.

Here is the link to the web site forum discussing this very fact.

http://www.buffettnews.com/forum/viewto ... 9d58d28af4

http://www.buffettnews.com/forum/viewtopic.php?t=68260

Jason

Dear Jason,

Thank you for contacting us. I am sorry that you have not received your tickets. Your tickets were printed on March 11th and mailed out shortly after that in a plain white business envelope with nothing on the outside about the tickets, just a Crozet, Va return address.

If you have not received your tickets with in 72 hours of the event please contact us at 800.431.3462 Monday through Friday 10:00 am to 5:00 pm EST so that we can set up replacement tickets for you through will call at the box office.

Thank you,

Meagan
Live Nation Ticketing
Customer Support

Mplsfins · Post by **Mplsfins** » April 24, 2008 3:00 pm

Here is an update I just got from Live Nation and my response.

Dear Jason,

Thank you for your reply. We are investigating this matter further and have found that all tickets for Jimmy Buffett's summer tour have been mailed out. We are aware that there may be a delivery issue for tickets purchased in the area and are further investigating this situation. We apologize for any inconvenience you may have experienced and hope to have a resolution for this matter soon. If you have not received these tickets within 72 hours of the event, please call us at 800.431.3462 Monday through Saturday from 10:00am to 5:00pm EST so that we can have your tickets held at will call. By having your tickets held at will call, we can insure that you are able to enter the show with valid tickets. Once will call is set up, the barcodes on the original tickets that were mailed will be invalidated incase someone that is not authorized to have your tickets tries to use them at the venue. Again, we apologize for any inconvenience and hope to be able to supply any updates shortly.

Thank you,
Meagan
Live Nation Ticketing

My Response

I do not want will call. I want the tickets reissued to me and mailed out. This is unacceptable customer service.

To have 3000 or so people waiting at 2 will call stations will be a nightmare. I saw it first hand last year where it took people 2 hours to get their seats.

Please send out the tickets I paid for. Live Nation did not hesitate to charge my credit card the instant I bought the tickets. Now I have waited almost 2 months for them.

Please send them asap.

Thank you,

Jason