Fraud?
In my case, there was a written agreement between the company and me. I had to spend X amount of dollars (on which each transaction the credit card company charged a percentage of the purchase to the retailer). When I fulfilled my end of the deal, they did the same and awarded me tickets. A business deal, that if either side was unhappy with, they should have never entered into. Or offered, for that matter.
Nothing was unspoken, there was a standard credit card agreement that was sent detailing all of their policies and requirements. They had a year to prove they were a better credit company than those that I currently use. They weren't.
Though the credit companies make money for each transaction, I would guess that the majority of their income is in finance charges for those that don't pay their balance in full. I sure don't feel as if I am defrauding the company when I pay my entire balance. Their agreement with me says they won't charge me interest, even though it doesn't help their bottom line. They
hope I don't so they can collect fees, but don't
require me to carry a balance. In the case of cell phones and satellite tv services, they do require a contract -- but when the customer fulfills the agreement they are free to leave. They aren't asked to pay back perks they've received along the way such as free phones or free movie channels. If a customer leaves Sprint for Verizon did they defraud Sprint, or did they just complete their agreement and move on?
My advice, don't enter into deals and then complain about it. Nothing irks me more than an athlete signing a 3-year contract and then wanting a better deal a year later. A deal's a deal, think long and hard before you enter into one. That goes for the company offering one, as well as the individual accepting it.
Now I'm going to think twice about trying that chicken quesadilla sample at Costco next time, when all I went in for was the vegetable tray. Am I expected to always buy the product? Or do they make that offer knowing it's just part of the cost of doing business, and that they have to cast several nets into the water in order to catch a few fish?
