I hate you Ticketmaster!!!!

Dewey2424 · Post by **Dewey2424** » March 23, 2002 5:07 pm

Ok, so I could very well have 2 sets of tickets but Ticketmaster online s***s! I got 4 tix for the Aug. 31 Mansfield show, entered my information and submitted it. I got a nearly blank confirmation page that said ticketmaster and had a "back" button. I tried resubmitting several times and got the same error. Of course, that show sold out in no time so I tried the Thursday show. I got 4 more tix and on this machine I had Express Ordering setup. I clicked the "Buy them now" button and I got the same error! Ticketmaster's excuse was that the system was overloaded. Well either upgrade your d*mn systems so they can handle the demand or else don't sell tix online. GOD! had to vent, sorry. I also love the fact that even before tix went onsale TicketsNow.com was selling Buffett concerts at insane prices. This is so messed up.

BottleofRum · Post by **BottleofRum** » March 23, 2002 5:12 pm

I had the same Problem with Jones beach, I was in had 2 tickets hi submit and got a page that only had a back button! I ended up losing the tickets! I drove to an outlet for Great Woods and got 4 for Saturday so i am happy!

Dewey2424 · Post by **Dewey2424** » March 23, 2002 5:17 pm

I've had decent luck with TM.com before...I've gotten 3 other Jimmy shows. In fact, when I tried for Dave Matthews in Boston tickets this year, it was the first time I was shut out because the system was that bad. It's one thing if the system is busy and can't even find tickets for you. But when it finds the tickets and you submit the order but it fails...that's what makes me most angry.

Dewey2424 · Post by **Dewey2424** » March 23, 2002 5:20 pm

Oh this is a good one...I can't believe they are serious. Jimmy Buffet on 8/31 thru TicketsNow.com...Sec. 9. Buy them now for only...$740 EACH. How these brokers can do this legally is beyond me.

BottleofRum · Post by **BottleofRum** » March 23, 2002 5:26 pm

Christ! I have section 14, If anyone wants to pay me $740 ea. I may consider selling them.....Well Maybe not!

phjrsaunt · Post by **phjrsaunt** » March 23, 2002 5:30 pm

Dewey, dear, we all can relate to similar experiences. We DO feel your pain, but perhaps your unhappiness would be put to its best use by telling all this to Ticketmaster. It really does help companies know that there is a need for change if they hear from customers. At the top of their website's home page is a "help" icon; you can start there and it takes you to an online form you can email them. Basically, they can't know that you're unhappy unless you tell them. It may even make you feel a little better.

Dewey2424 · Post by **Dewey2424** » March 23, 2002 5:36 pm

Way ahead of you...I did send a very angry email to them. But I had a little leftover I needed to vent.

parrotsgirl · Post by **parrotsgirl** » March 23, 2002 5:38 pm

I just had to post something to make myself feel better....cause I hate TM too....

phjrsaunt · Post by **phjrsaunt** » March 23, 2002 5:41 pm

Glad to hear that you did, Dewey. You'll probably get a form letter reply, but any company worth its salt will track the type of complaints they get, and believe me change DOES happen. Without going into detail, I am in a position to know how these things work from the company's end (no, I don't work for Ticketmaster! )

Tampico · Post by **Tampico** » March 23, 2002 5:47 pm

Those sec 9 tickets for $700+ are the old lawn section at Great Woods. Depending on which row they are you may not be able to see the stage. Ticketmaster is Bad and the Venue is ripping people off left and right but for these thiefs to try and sell a 59 dollar obstructed view seat for 700 bucks takes the cake.

Dewey2424 · Post by **Dewey2424** » March 23, 2002 6:18 pm

Oh here's a better one. The Thursday, 8/29 one. Sec. 2, Row Q... $1015 each!

Caribbean Soul · Post by **Caribbean Soul** » March 23, 2002 6:28 pm

So much for E-Bay's "face value only" policy!

Guest · Post by **Guest** » March 23, 2002 6:29 pm

Stop your b****ing! You should have waited out in the cold like the rest of us instead of at home on your ass!

Brenda · Post by **Brenda** » March 23, 2002 6:46 pm

I got tickets from a ticket agency and I paid $169.00 for lawn seats on 8/31 show. But I was in the cold waiting to help friends who couldn't afford to pay that much for tickets. I however was hoping to get the better seats and NOTHING. They sold out before it was my turn and I was only the 30th person in line. But I have my tickets so I'll see you all there at THE LABOR DAY WEEKEND SHOW!

Dewey2424 · Post by **Dewey2424** » March 23, 2002 7:02 pm

It sounds like those in the cold didn't have much luck either so why freeze my arse off? Do these venues have little agreements with ticketbrokers? Because eBay's little disclaimers say they can only charge whatever is printed on the ticket, plus $2. And on most of these they say face value is $198 each or something. Are they flat out making the number up or is Tweeter Center selling tickets to brokers at higher prices just for the luxury of being able to sell it even higher?

Caribbean Soul · Post by **Caribbean Soul** » March 23, 2002 7:13 pm

They are making it up.

Tampico · Post by **Tampico** » March 23, 2002 7:44 pm

I like the way the only basher has to post as anonymous.

The bottom line is this; come ticket day it's all about luck, standing in line might work, ordering online might work, using the telephone might work but once you decide which option you are going to use you are committed and if it doesn't work out you live with it and move on to plan B. I perfer standing in line because I have gotten tickets that way, last year I tried on line and got shut out.

well duh · Post by **well duh** » March 23, 2002 7:55 pm

Well put, Tampico -- it's all a crap shoot. I've been very lucky with on-line until this morning, and I was completely shut out trying for GW for a friend. But I also got pavillions for Atlanta, lawns for Pittsburgh, both sorts for Houston & great seats for Vegas on-line, so who can tell? I'm just grateful to have gotten tickets at all, and it seems to work out okay if someone in your group (or on the ticket exchange) has fair tendencies. (And, may I say publicly, a big thank you to Amy for the Vegas/Atlanta trade.)

pirateman · Post by **pirateman** » March 23, 2002 8:19 pm

your right...ticketmaster does s*** but I was lucky enough to get through for the Thursday show at Great Woods (Tweeter Ctr) on 08/29/02. Anyone with two lawns for Saturday I will give you my SEATS for the Thursday show. Let me know quickly

Guest · Post by **Guest** » March 23, 2002 9:26 pm

I sttod in line and was number two in the lottery to buy tickets for the Alpine Valley show. The first guy in line got horrible pavillion seats and I got lawn seats. How can the entire pavillion sell out in one minute? Is Ticketmaster doing advance sales to brokers? I can't see how this could happen if the sales were handled as advertised.