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Are you offended??
Posted: July 14, 2006 12:59 am
by ragtopW
OK so I'm just off the phone with my Bank
and Two weeks ago it was Delta..
As I am hanging up I hear.. and thank you for calling
>insert bank name< and
thank you for calling DELTA AIRLINES
does it seem to you they are pretty much saying
you are a total Imbred Idiot and do not even remember who you called
you are so brain dead
am I alone??
Posted: July 14, 2006 1:01 am
by st.somewhere
It kinda makes sense for the bank to say it as they change names about twice a week these days...

Posted: July 14, 2006 1:10 am
by ragtopW
st.somewhere wrote:It kinda makes sense for the bank to say it as they change names about twice a week these days...

Ok fair enough but
everyone else...
Posted: July 14, 2006 1:14 am
by AdamBomb8
They all do it, I'm at a point where I really don't pay attention to it.
Posted: July 14, 2006 1:15 am
by dean_siu
If you are calling them this late at night, its usually a drunk dial and a few reminders can't hurt!

Posted: July 14, 2006 1:16 am
by ragtopW
dean_siu wrote:If you are calling them this late at night, its usually a drunk dial and a few reminders can't hurt!

nope
and I never call after one beer
you would not believe the people that call drunk.
even during the day..

Posted: July 14, 2006 1:20 am
by dean_siu
ragtopW wrote:dean_siu wrote:If you are calling them this late at night, its usually a drunk dial and a few reminders can't hurt!

nope
and I never call after one beer
you would not believe the people that call drunk.
even during the day..

Hmmm....getting drunk during the day??? I might have to try that sometime!

Re: Are you offended??
Posted: July 14, 2006 7:18 am
by RinglingRingling
ragtopW wrote:OK so I'm just off the phone with my Bank
and Two weeks ago it was Delta..
As I am hanging up I hear.. and thank you for calling
>insert bank name< and
thank you for calling DELTA AIRLINES
does it seem to you they are pretty much saying
you are a total Imbred Idiot and do not even remember who you called
you are so brain dead
am I alone??
duuuude... by the time I get thru the movie previews in the theatre, the commercials, and the psas... half the time I gotta stop and think about what show I am there to see.

:D:D
Posted: July 14, 2006 7:19 am
by RinglingRingling
dean_siu wrote:ragtopW wrote:dean_siu wrote:If you are calling them this late at night, its usually a drunk dial and a few reminders can't hurt!

nope
and I never call after one beer
you would not believe the people that call drunk.
even during the day..

Hmmm....getting drunk during the day??? I might have to try that sometime!

hmmm. I didn't know that was possible. I thought they only sold liquor after 5p
Re: Are you offended??
Posted: July 14, 2006 7:26 am
by cocotel
ragtopW wrote:OK so I'm just off the phone with my Bank
and Two weeks ago it was Delta..
As I am hanging up I hear.. and thank you for calling
>insert bank name< and
thank you for calling DELTA AIRLINES
does it seem to you they are pretty much saying
you are a total Imbred Idiot and do not even remember who you called
you are so brain dead
am I alone??
This is what our company wants us to do when answering and ending a phone conversation with a customer.
They say the more people hear the name of the company it will stay with them.
I say, "whatever"
One lady asked one of the service advisors one day is he thought she was too stupid to know who she called. He has since not followed the "script".
Posted: July 14, 2006 8:09 am
by ToplessRideFL
Its called Branding. Marketing departments want name recognition and identity branding.... they want you to think about them first when you have the need.
Look at Kleenex.... who asks for a tissue? NO ONE.... most ask for a Kleenex.
And I hate to say it.... they are right.
Thats why billions of $$$ are spent on advertising every year.... Most people want to be told what to buy, use, wear, eat ......

Posted: July 14, 2006 11:08 am
by flyboy55
dean_siu wrote:ragtopW wrote:dean_siu wrote:If you are calling them this late at night, its usually a drunk dial and a few reminders can't hurt!

nope
and I never call after one beer
you would not believe the people that call drunk.
even during the day..

Hmmm....getting drunk during the day??? I might have to try that sometime!

Your two-legged horse and bug-eyed avatar are weirding me out! Stop the insanity!

Posted: July 14, 2006 11:58 am
by citcat
Posted: July 14, 2006 4:34 pm
by 12vmanRick
no I am more offended by having to press 1 for English or 2 for Spanish
Posted: July 14, 2006 4:38 pm
by rednekkPH
12vmanRick wrote:no I am more offended by having to press 1 for English or 2 for Spanish

Posted: July 14, 2006 4:42 pm
by Alan11
rednekkPH wrote:12vmanRick wrote:no I am more offended by having to press 1 for English or 2 for Spanish

AMEN!
Posted: July 14, 2006 8:58 pm
by SMLCHNG
12vmanRick wrote:no I am more offended by having to press 1 for English or 2 for Spanish
Yup.
But I still hate when companies say "Thank you for calling ______" at the end of a call.

Posted: July 15, 2006 10:36 pm
by Jollymom21
rednekkPH wrote:12vmanRick wrote:no I am more offended by having to press 1 for English or 2 for Spanish

Ditto.

Posted: July 15, 2006 10:42 pm
by parrotsgirl
SMLCHNG wrote:12vmanRick wrote:no I am more offended by having to press 1 for English or 2 for Spanish
Yup.
But I still hate when companies say "Thank you for calling ______" at the end of a call.

Yep....wPs

Posted: July 16, 2006 12:25 am
by Gypsy In The Palace
What I hate more than anything is when I am on hold and the music stops. I perk up thinking that I am about to get an operator only to get the recording that says, "Thank you for continuing to hold."