After a very lengthy phone call to "customer service" reps who didnt even know what a bitrate is, I have found out the following:
The free online account that comes with a Sirius subscription is now considered "standard." I would have to pay an additional $3.00 per month for "premium." Standard broadcasts at 32K as opposed to "premium" broadcasted at 128K. When I slapped my $500.00 for lifetime, I was under the guise of "CD quality" internet stream and radio. Now they say that "premium" is the REAL CD quality and is extra!!
There is no option for a lifetime "CD quality" stream and the last thing I need is another monthly bill. MY thoughts are that I was duped and this "premium" online stream should be part of my package. I think it is outrageous to upgrade the quality of a company's services and then charge an existing customer for it. The point of subscribing to Sirius was for the best sounding radio and internet available. Now, they have made it better and are expecting their customers to pay for it. On one hand, the rep told me that is was "a trail period" and might become "standard" for every customer. So, in essence they want us to pay for their little experiment. Is this absolutely ludacris or am I just a complete madman who expects too much for the boatload of money I already gave them which makes me locked in to them for life?
