I'm suprised you found enough there to spend that much money.
4 ROLLS OF TAPE
2 CANDLES
2 BOXES OF CARDS FOR MOTHER
3 BOXES SILVER BALLS FOR MOTHER
1 PKS ORNIMANT HANGERS
1 POCKET SIZED NOTEBOOK FOR MR. TOP'S OSU BETS
1 LOAF OF BREAD (NOT OUTDATED)
It was my first time in the store... and even without the nasty cashier, I doubt its some place I would frequent. They really just saved me from having to go to WAL-MART and fight the crowd.
What, no partridge in a pear tree?
My two cents: It seems like everybody's too rude, on both sides. If a person's wages were a factor in how pleasant they were, Donald Trump would be the nicest person on the planet, the the volunteer Candystriper at the hospital would spend all day telling you where you could stick it.
...OK, they do tell you that sometimes, but it's a job-related request, not a bad attitude.
I could write a book on rude salespeople and also not so smart. Thought I would add the not so smart comment to make Susan feel better.
My wife went to the grocery store sat morning and was at the checkout. She had a large to-go coffee mug that she was drinking. The check-out girl grabbed the mug and was trying to scan the mug as coffee was spilling everywhere. (this was a mug from home) My wife had to tell her numerous times to stop that it was a personal mug, even with coffee spilling everywhere!!! Check-out girl finally said OOPS!!!
Rude customer service though is everywhere, I hate IT!!!
"Live a lie and you will live to regret it...,that's what living is to me."
Sidew13 wrote:And as a former salesman please remember it's a two way street. I can't tell you how many rude customers that would try to run all over me, thinking "The customer is always right" rule lets you do what ever you want. Let's ALL treat each other with respect, weither you make $8 or $80 an hour OR weither you spend $8 or $80.
Remember, RESPECT is a 2 way street
In my younger days when I had a very bad temper and very little patience, a customer once told me "The customer is always right." I told her "Most of the time the customers don't know what the hell they're talking about." And I didn't get fired.
exactly. working in the shop, there are plenty of stories from this side of the counter: people who say they were in a few days (really months) ago; don't know what they want other than it has a red and white label; or feel that just because we have chairs, it's the staff's job to entertain them for 3 hours of meaningless blather.
so when do you work again I can make a trip over and you can entertain me
jbirdbuc wrote:I could write a book on rude salespeople and also not so smart. Thought I would add the not so smart comment to make Susan feel better.
My wife went to the grocery store sat morning and was at the checkout. She had a large to-go coffee mug that she was drinking. The check-out girl grabbed the mug and was trying to scan the mug as coffee was spilling everywhere. (this was a mug from home) My wife had to tell her numerous times to stop that it was a personal mug, even with coffee spilling everywhere!!! Check-out girl finally said OOPS!!!
Damn, I had a similar one happen at Starbucks two weeks ago. I stopped in to get a gift card for, set my cup down to pay, (it is blatantly not a Starbucks mug: it has an etched caffeine molecule with 'Sycha's caffeine' above it, and it was filled from the Wawa I stopped at an hour before.
I paid for the gift card, took my cup, proceeded to walk out the door, and the same person who rang me out runs out behind me and grabs the back of my coat yelling how I didn't pay for the cup. I dropped the cup on the hood of my car, causing the top to come off, spill on my car, and then roll under my car.
I turn around and the woman is literally all over me like I'm trying to run away. My husband gets out of the car and pushes her away from me as he's yelling that the cup is mine. By this time, the manager makes it out the door and I am now screaming at the top of my lungs at the girl.
The manager, on the other hand, was completely professional, apologized profusely, offered to get my car and my coat cleaned, and actually made the girl crawl under my car to get my cup and the top (and then refilled it). Then she refunded my gift card and gave me an extra one (they were for 25 a piece). She even gave me a card with the corporate number if I felt the need to speak to someone else about the incident, and apologized again.
While it was an awful experience, I will give the manager a lot of credit for handling it with good customer service. As for the girl, I seriously hope they got rid of her.
Thankfully, the rest of my shopping experiences have been either neutral or pleasant
Cooking is like love. It should be entered into with abandon or not at all..
Sidew13 wrote:
HEY WAYNE, NASCAR SEASON IS COMING UP!!!!!!!!!!!!!!!!
and Did you see the news???
HUH?????
Are you talking about Jimmie Johnson falling out of the golf cart and breaking his wrist?
If that's it, then yes I did. It is and it isn't funny. Not funny that it happened, but funny HOW it happened
Jimmie Johnson was "horsing around" on top of a moving golf cart when he fell off and broke his left wrist, his team told The Associated Press on Monday
jbirdbuc wrote:I could write a book on rude salespeople and also not so smart. Thought I would add the not so smart comment to make Susan feel better.
My wife went to the grocery store sat morning and was at the checkout. She had a large to-go coffee mug that she was drinking. The check-out girl grabbed the mug and was trying to scan the mug as coffee was spilling everywhere. (this was a mug from home) My wife had to tell her numerous times to stop that it was a personal mug, even with coffee spilling everywhere!!! Check-out girl finally said OOPS!!!
Damn, I had a similar one happen at Starbucks two weeks ago. I stopped in to get a gift card for, set my cup down to pay, (it is blatantly not a Starbucks mug: it has an etched caffeine molecule with 'Sycha's caffeine' above it, and it was filled from the Wawa I stopped at an hour before.
I paid for the gift card, took my cup, proceeded to walk out the door, and the same person who rang me out runs out behind me and grabs the back of my coat yelling how I didn't pay for the cup. I dropped the cup on the hood of my car, causing the top to come off, spill on my car, and then roll under my car.
I turn around and the woman is literally all over me like I'm trying to run away. My husband gets out of the car and pushes her away from me as he's yelling that the cup is mine. By this time, the manager makes it out the door and I am now screaming at the top of my lungs at the girl.
The manager, on the other hand, was completely professional, apologized profusely, offered to get my car and my coat cleaned, and actually made the girl crawl under my car to get my cup and the top (and then refilled it). Then she refunded my gift card and gave me an extra one (they were for 25 a piece). She even gave me a card with the corporate number if I felt the need to speak to someone else about the incident, and apologized again.
While it was an awful experience, I will give the manager a lot of credit for handling it with good customer service. As for the girl, I seriously hope they got rid of her.
Thankfully, the rest of my shopping experiences have been either neutral or pleasant
thinking they probably don't sell too many of those at Starbuck's...
And as a former salesman please remember it's a two way street. I can't tell you how many rude customers that would try to run all over me, thinking "The customer is always right" rule lets you do what ever you want. Let's ALL treat each other with respect, weither you make $8 or $80 an hour OR weither you spend $8 or $80.
Remember, RESPECT is a 2 way street
Abso-fraggin-lutely! The horror stories we all could tell...
The last job I had was with a Goodyear tire shop, and our store had a in-store credit program. On the FIRST day of the job a man walked in, I greeted he, and he started jumping my case. He claimed that last month when he made his payment, "I" screwed something up. I proceded to try to tell him differently but he cut me off saying it was me. Finaly I got a word in and said this was my first day, and couldn't have done anything last month. He then demanded the manager, who had to explain that this was indeed my first day. He never said an apology or that he was sorry.
This is just one of a million I could tell. And I'm sure so could EVERYONE else who has delt with the public for any lenght of time. Now when I'm in a store and hear a customer get irate for no reason, I make comments about how stupid some people are. Then I tell the worker that there should be a law where as they could cary a ball bat for just such a case.
HEY WAYNE, NASCAR SEASON IS COMING UP!!!!!!!!!!!!!!!!
And as a former salesman please remember it's a two way street. I can't tell you how many rude customers that would try to run all over me, thinking "The customer is always right" rule lets you do what ever you want. Let's ALL treat each other with respect, weither you make $8 or $80 an hour OR weither you spend $8 or $80.
Remember, RESPECT is a 2 way street
Abso-fraggin-lutely! The horror stories we all could tell...
The last job I had was with a Goodyear tire shop, and our store had a in-store credit program. On the FIRST day of the job a man walked in, I greeted he, and he started jumping my case. He claimed that last month when he made his payment, "I" screwed something up. I proceded to try to tell him differently but he cut me off saying it was me. Finaly I got a word in and said this was my first day, and couldn't have done anything last month. He then demanded the manager, who had to explain that this was indeed my first day. He never said an apology or that he was sorry.
This is just one of a million I could tell. And I'm sure so could EVERYONE else who has delt with the public for any lenght of time. Now when I'm in a store and hear a customer get irate for no reason, I make comments about how stupid some people are. Then I tell the worker that there should be a law where as they could cary a ball bat for just such a case.
HEY WAYNE, NASCAR SEASON IS COMING UP!!!!!!!!!!!!!!!!
TropicalTroubador wrote:
Abso-fraggin-lutely! The horror stories we all could tell...
The last job I had was with a Goodyear tire shop, and our store had a in-store credit program. On the FIRST day of the job a man walked in, I greeted he, and he started jumping my case. He claimed that last month when he made his payment, "I" screwed something up. I proceded to try to tell him differently but he cut me off saying it was me. Finaly I got a word in and said this was my first day, and couldn't have done anything last month. He then demanded the manager, who had to explain that this was indeed my first day. He never said an apology or that he was sorry.
This is just one of a million I could tell. And I'm sure so could EVERYONE else who has delt with the public for any lenght of time. Now when I'm in a store and hear a customer get irate for no reason, I make comments about how stupid some people are. Then I tell the worker that there should be a law where as they could cary a ball bat for just such a case.
HEY WAYNE, NASCAR SEASON IS COMING UP!!!!!!!!!!!!!!!!
Sounds like Santa needs a few extra shots to get ready for '07
Well I don't work weekends anymore.. and now I will just
tell them.. "If you don't get the race local, buy the package"
now there is no reason they cannot have the race..
buy it or don't watch..
and the whole pack is cheaper than one infield pass for the weekend..
sy wrote:While it was an awful experience, I will give the manager a lot of credit for handling it with good customer service. As for the girl, I seriously hope they got rid of her.
And I'll bet I can guess who this north end of a south-bound jackass voted for.
sy wrote:While it was an awful experience, I will give the manager a lot of credit for handling it with good customer service. As for the girl, I seriously hope they got rid of her.
Actually, this is a case of the "silver lining"...you might want to let corporate know how pleased you were with the Professionalism of this Manager and how he handled the situation....not many people let the boss know about compliments these days.
Some people never find it, some only pretend
But me, I just want to live happily ever after every now and then.
Find me on: Facebook, Twitter, Blog
Sidew13 wrote:
HEY WAYNE, NASCAR SEASON IS COMING UP!!!!!!!!!!!!!!!!
and Did you see the news???
HUH?????
Are you talking about Jimmie Johnson falling out of the golf cart and breaking his wrist?
If that's it, then yes I did. It is and it isn't funny. Not funny that it happened, but funny HOW it happened
Which would be why I put that emoticon, Mr. Manners
...Rudeness in a thread about rude people. Surprise?!?!?!
What was rude??? What did I say that was rude??? You lost me. I never said anything. All I was saying was it was funny that Jimmy Johnson has horseing around on TOP of a golf cart. But not funny that he broke his wrist.
By LAUREN VILLAGRAN
AP Business Writer
Published December 20, 2006, 5:31 PM CST
NEW YORK -- 'Tis the season to be ... angry? The countdown to Christmas has dwindled to the single digits: As the mall crowds have worsened, so has the stress on shoppers faced with a creeping deadline to buy gifts -- and they're increasingly taking that stress out on salespeople.
Now merchants from toy sellers to electronics chains have buckled down to deal with irate shoppers. Their strategies vary but the goal is generally the same: to keep customers happy (and from wrestling each other in the aisles) and employees safe.
"We've all done it: I know I've lost my temper, and everyone else has probably done it," said Ernest Speranza, chief marketing officer of KB Toys. "At this time of year, people start out with all the best intentions. They're busy buying toys for a young child. They're happy about doing that. Then they get caught up in the frenzy ... and a nice experience now starts to spiral out of control."
With shoppers procrastinating even more this year than last year, according to reports, retailers are bracing for an even bigger rush this weekend -- and doing what they can to manage the mad multitudes. Stores have beefed up security and coached their employees in anger management. They're taking the hottest items off the shelves to avoid fights in the aisles. While retailers are reluctant to say how much they're spending to manage the mayhem, they do say the measures are worth it to keep their customers happy, employees sane and stores safe during the busiest time of the year.
Shoppers have become angrier, suggests a recent study by ComPsych Corp., a provider of employee assistance programs. This year, ComPsych has seen a marked increase in the number of acute-stress counseling sessions it provides to retailers related to customer abuse. The number rose 13 percent in 2006 following a 65 percent jump last year.
"During the holiday season, (retailers) bring on people who are less familiar with where products are, how stores operate," said Richard A. Chaifetz, chairman and chief executive of ComPsych. "Shoppers are agitated. Put those together and you create a combustible environment."
On the corner of 34th Street and 7th Avenue in New York, Melanie Marquez took a deep breath as she set down two handfuls of red and white Macy's shopping bags. She had just been shopping at the flagship store of Federated Department Stores Inc.
Marquez, 47, said she made her way to the front of the Macy's checkout line only to find that the register didn't recognize the discounts she expected on a set of towels. After leaving the line to search for the proper sales ticket, Marquez waited another hour to save about $14 on a receipt that totaled $450 -- that, after putting up a fight.
"Poor Macy's," she said. "You have to be mean to them."
People are "pushy and rude," said 18-year-old Cheryl Warshauer, while shopping in New York. "I try not to be. But they're all so pushy, you have to be pushy back."
This season, fewer retail workers will bear the increased aggression. According to the Bureau of Labor Statistics, the number of people employed in the retail sector slipped in November, compared to the same month last year. Meanwhile, workers employed by general merchandise stores has dropped to the lowest number since 2002.
To diffuse an incendiary situation before it sparks, KB Toys' Speranza said the chain has stopped putting the year's hottest toys on the shelves altogether. Fisher-Price's T.M.X. Elmo -- one of this season's most fought-over items -- didn't make it onto shelves until just this week, he said. Instead, KB Toys created a waiting list and called customers one by one as shipments arrived.
Meanwhile, Toys "R" Us Inc. said it puts hot products on display but tries to be sure supply meets demand, said Ron Boire, president of Toys "R" Us in the U.S. Still, there have been periodic shortages of T.M.X. Elmo, Nintendo's new Wii gaming console and Sony's Playstation3, he said.
To keep customers under control -- lest a stressed-out shopper become a violent shopper -- Boire said the chain beefs up security during the holidays, including hiring plainclothes officers to police its aisles and checkout lines.
Electronics retailer Best Buy Co. preps its employees for the holiday rush with preseason rehearsals.
Customers who normally come to browse or toy with Best Buy's interactive displays, "during the holidays, they come with a purpose," said Ryan Seymour, general manager of a Best Buy store in Alexandria, Va. "They're aggressive."
So a few days before Black Friday -- the day after Thanksgiving that marks the start of the holiday shopping season -- Best Buy stores do a "dry run" of the frenzy. Seasonal employees are made to wait in their respective departments when, at once, the other employees bully their way toward the department with a flood of questions. Employees are "armed with a strategy" for organization and inventory, Seymour said.
And the crowds won't be going away after Dec. 25. The nation's retailers are set to expand hours next week to accommodate the post-Christmas shopper rush, which has been increasing in recent years with the popularity of gift cards. That means the stress on employees continues, and retailers are keeping holiday season measures intact.
At a street vendor's table in New York, Lourdes Maria Gonzalez haggled for a bottle of perfume. After settling for the $10 price, she hurriedly stashed the canister in a stroller where her 3-month-old son slept and slung a large bag of wrapped presents over her shoulder.
"Everything is a rush," she said. "I'm behind. After Christmas, I'll still be doing Christmas shopping."
