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Tiki Bar wrote:

Brown Eyed Girl wrote:What kind of reputable company would conduct a test like that, knowing how in demand those tickets were? Surely they could have used a mirror site to test everything to make sure it worked...or have added something to the page saying they were conducting a test and that any sales that went thru weren't valid. I call BS on "they did their job very well".

Yes, I would have been suspicious of any sale that went thru and would have definitely checked back before the actual on sale time...but the fact that everything went thru including receiving a confirmation email shows very poor management and business practices IMHO.

I'm curious as to the lag time between rich's confirmation email and the one saying the sale wasn't valid.

But do you think it would have been fair if it sold out before 10am?

Fair? No. But they chose a method that allowed folks to buy tickets ahead of schedule. THEY screwed up, knowing full well what the demand was, when they easily could have tested their system another way. Sure they refunded the money, but does that truly right the wrong? I'm guessing this wasn't their first attempt at selling tickets to an event...so why the test? It takes irresponsiblility to a whole new level.

"Should they have made their website accessible during their 'test', probably not."

I would say definitely not!!!

Wow! I can't believe so many of you totally missed my point. My instincts want to explain what I wrote, but my gut feeling is y'all still wouldn't get it.
As always, G.M.,Jr.

I don't think it's that people missed your point, i think it's the extreme you went to to make the point.

I think GM made a valid point, but could've come up with a better way to defend it.
Reevaluating loyalty is a ridiculous notion- are you a fan of the music or the franchise?
Did Jimmy himself say, 'screw that guy, I don't want him there?'

Gardner McKay, Jr. wrote:Wow! I can't believe so many of you totally missed my point. My instincts want to explain what I wrote, but my gut feeling is y'all still wouldn't get it.
As always, G.M.,Jr.

Buried as it was, I didn't miss your point. I just hope you practice what you preach.

At least you have the opportunity (time) and finances to be able to fly out there, hotels, and ticket. Right there your in a better situation than me. While I see why your upset, it would be wise to realize there are others, like me, who could never pull together the time and money to do this. I would consider yourself somewhat lucky. Here I am, no time to go, no money to go, I'm not complaining.
C'est la vie.

I kinda get why yer upset and kinda don't. I kinda get why you question your loyalty and kinda don't. They screwed up, admitted they screwed up credited your account and called it a day. You think they owe you more then that?

As for your loyalty. They don't care if you are loyal or not. So as it goes with most battles in life the price we pay for having character becomes relevant. If you being mistreated by them means you giving up the joy the music and "lifestyle" has brought you then that is the price you pay for maintaining your ideals if you've defined them as such. Where others might say, me included, seemed to good to be true and moved on.

To quote a famous Southern philosopher: "breathe in, breathe out, move on"

In America, can't you like sue for making a simple human error and take it all the way to the supreme court. I would say your argument is up there with burning yourself with hot coffee! You could probably take over the margartiaville empire on this one!

It's things like $200 that have lead me to never see Jimmy after seeing him in Nashville nearly 10 years ago.


And the original poster never mentions a darn thing about the website stating the tickets do not go on sale until 10:00 so I have to ask why people are making a deal about it. He logs on and it lets him buy a ticket. Moneyritaville was at fault.

Same thing happened 3 years ago with the Wrigley field shows. They were "testing" the site, I got tickets to both shows, then my orders were cancelled. No big deal and it's not Jimmy's fault. I tried to beat the system and I lost. End of story.

LIPH wrote:Same thing happened 3 years ago with the Wrigley field shows. They were "testing" the site, I got tickets to both shows, then my orders were cancelled. No big deal and it's not Jimmy's fault. I tried to beat the system and I lost. End of story.

While I agree Larry, I also agree that Black Tie should have tested it another way without making the test link public. I posted those Wrigley ticket links 3 years ago that allowed people to "buy" the tickets during the test period, but when I found those links they were not public, and I believe Wrigley was correct in that situation by refunding the money (I, nor did anyone else know it was a test, we thought I had found a presale). I snooped a little too much and found their non-public links to the show and posted it before they made those links available to the public. Therefore, I agree that Wrigley was more in the right than Black Tie here to cancel and refund because they hid those test links from public view to purposely not create a situation where tickets could be sold (although I screwed that up for them...oops). Black Tie made a mistake with that in doing the test on a public link. Regardless, I still hold true to my above post a couple days ago that even though they made a mistake, they run things, and they have the final say. I agree with everyone about it being fair, and I think the fairness factor plays a bigger and more important role than the mistake that was made.

I rule in favor of the defendant Black Tie.

Most of us do get anxious, don't we? Chomping at the bit, waiting for the gate to open... or the opening bell! I bet a great percentage of us start checking the online forms before the actual on sale time... it's just human nature!

I've even had it backfire when calling in a few years back, and intentionally dialing minutes early to get in the automated loop, listen to other shows that were on sale, and then hitting the prompts for a person just before 10am, getting one just after 10:00am, and then being rejected because I was in the que before the on-sale time.

I do agree Blacktie should have tried not to have the test form floating out there on the on-sale day... if it were farther ahead of time, it would have been longer notice that they weren't valid. Or it seems they could have had something somewhere that said the order was before the onsale time and invalid. In other words, they could have done it differently to avoid the confusion, but I still think they handled it well when it happened.

And I still say that Margaritaville isn't the least bit at fault. I actually commend them for using a local ticket outlet in lieu of Ticketmaster. It doubly gives back to the community.

The problem is perhaps "ALL THE ABOVE". But the way I see it, the real

problem is Jimmy's People and Margaritaville. They should never use a

service like BTE to try to sell 100 tickets.



Whether there was a "testing"mistake made or not, there is far too much

demand for this type of ticket, to sell them through a public system. It

will always lead to problems.

A limit of 4...give me a break!! Thats 25 sales. Those can take place in 30

seconds!!! It should have been a limit of 1! Let everyone fend for

themselves! If they chose to use this system!

But it should have been a raffle or a lottery drawing, Equal chances, as I

see it.


To use an example like Wrigley is flawed. There were 10's of thousands

of ticket available, not 100! If you didn't get in on the "jump start" , you

simply went back through the normal channels. That is NOT possible in

this situation. 100 tickets are 100 tickets!


As for Big_Rich, he was disappointed, he vented and he will move on.

As someone said, If you can't vent here, where can you. No one else

would, anywhere, understand the disappointment! BR felt he got a break

in life.......he didn't know , it was going to end up being and "arm or a

leg", figuratively speaking. I fully understand his being disappointed!



It looks good to say, "it was the right thing to do", but the wrong thing to

do was to release 100 tickets to a show and then have people fight over

them "to their death" like in Roman Times. If I may be a bit

facetious! IMHO

I just don't understand how one can pay $200 to hear songs about taking it easy. It seems paradoxical.

bocanuts wrote:I just don't understand how one can pay $200 to hear songs about taking it easy. It seems paradoxical.

I guess its all relative. The money is going to local New Orleans Charities. Actually, I think they could've gotten a lot more.

Migration Michelle wrote:

bocanuts wrote:I just don't understand how one can pay $200 to hear songs about taking it easy. It seems paradoxical.

I guess its all relative. The money is going to local New Orleans Charities. Actually, I think they could've gotten a lot more.

You are so right. We shelled out 210.00 for Vegas this morning. Glad to be going. I would have paid more to see Freddy.


Helping stimulate the economy one show at a time

Brown Eyed Girl wrote:

Gardner McKay, Jr. wrote:Wow! I can't believe so many of you totally missed my point. My instincts want to explain what I wrote, but my gut feeling is y'all still wouldn't get it.
As always, G.M.,Jr.

Buried as it was, I didn't miss your point. I just hope you practice what you preach.

Sure, we get it.
Life's a disappointment sometimes. It's not fair....

..and it sure doesn't call for some a**clown to take someone else's disappointment to point it out so rudely.
Y'all get that point?

BTW... Rich, I am really sorry for your letdown.
I had to bail on plans to do NOLA some years back and the opportunity just hasn't presented itself again.
I was thoroughly bummed....