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Ignorant iPhone/iTunes question of the month

Posted: January 22, 2011 12:44 am
by popcornjack
Just what is "Virtual memory Minimum?"

Bought an iPhone and when I go to sync it up, like it tells me I'm supposed to, it pulls up iTunes, like it's supposed to, and then gets to step 2 of 3, and stays there for a long time, before I get an error message saying that my virtual memory is too low and Windows is configuring some way to create more. Just what does this mean? is there something I can do about it to create more virtual memory? And does this syncing up eventually move copies of my iTunes folder on my PC to my iPod app on my phone? And, most important question of all, how the hell did I get this far into the 21st century and still be this technologically moronic?

Re: Ignorant computer question of the month

Posted: January 22, 2011 5:24 am
by SwissParrotHeads
Hey popcornjack

First of all:
...how the hell did I get this far into the 21st century and still be this technologically moronic?
Don't worry about this! There is no bad in being a pragmatic user of modern technology without much background knowledge. As long as it works as intended...
"Computers were invented to help us in solving problems we wouldn't have without them!"

As to your actual problem:
This error message (and your pc getting slow) generally means that your pc hasn't got enough free memory to perform the desired action, syncing your phone in this case.

The virtual memory is the so called swap file or page file. Lemme explain this.
Modern software usually needs more memory than you might have installed in your pc, so called RAM. Usually this is 1 or 2 Gigabytes.
To overcome this limitation, Windows uses a file on one of your harddrives (or partitions thereon, if you have) as a kind of extended RAM.
Usually the operating system itself and the executed programs run in the actual installed RAM, and the extended memory is used to execute file operations and store data.

Now sometimes the size of this swap file is limited by fixed settings, sometimes the OS is set to manage the size of the file by itself.
But in either case, this pagefile is limited, either by the set size or / and by the available space on the hard drive / partition it sits on.
By default, IIRC, when Windows is installed, it puts the swap file on the c: drive - the same place where Windows itself and all programs are installed, and where, by default, also the My Documents folder is located.

If this is the case on your pc, there are several ways to solve this problem. But it all depends a bit on the Windows version you use, so I can only give general directions.
If you have many files like mp3's, pictures, documents and so on, and they are stored in your My Documents folder on your c: drive, it would be best to move them to a hard drive / partition which has enough free space. Maybe you'll have to install a new hard drive in order to do so.
You can google for 'moving my documents', one good link to start with is maybe http://www.techsupportalert.com/how_to_ ... uments.htm

Also a search for virtual memory xp (or your Windows version instead of xp) may bring up some usable help.

But first of all I would suggest you try to determine on which drive your swap file is located, and if there is not much free space left there, free up some space.

Hope this wall of text helps you a bit in resolving your problem!

Phinz up! Mike

Re: Ignorant computer question of the month

Posted: January 22, 2011 6:20 pm
by rmissbrook
Oh, I am so glad that I am not the only person on this board who asks ignorant questions about computers. However, Jack's is a much more intelligent "ignorant" question than mine ever were.

Re: Ignorant computer question of the month

Posted: January 22, 2011 6:27 pm
by PackPhanGirl
...and I wanted an iphone since verizon is getting them soon...but this scares me! :o

Re: Ignorant computer question of the month

Posted: January 22, 2011 6:29 pm
by tigzoe
I am thinking the compatibility is much easier if you own a Mac.

Re: Ignorant computer question of the month

Posted: January 22, 2011 10:10 pm
by Bicycle Bill
PackPhanGirl wrote:...and I wanted an iphone since verizon is getting them soon...but this scares me! :o
The official roll-out date is Feb 10th, 2011. At that time the iPhone will be available at all retail outlets including Verizon Wireless stores, Apple stores, through the internet, and telesales.
16 gbyte iPhone w/two-year contract — $199.99
32 gbyte iPhone w/two-year contract — $299.99
You must be currently eligible for an upgrade to get this phone at these prices. The iPhone will *NOT* be available, at least not at first, through the early upgrade program. Should you absolutely have to have an iPhone and you are not eligible for an upgrade, you will have to pay full retail price, which is expected to be in the $600 - $700 range, depending on the memory capacity of the device.
Like any other smartphone (Droid, Crackberry, Windoze-phone), the iPhone will also require that you have an additional data package in place as well as the calling plan. Prices and data allowance are yet to be determined (or at least made known to us telephone-based CSRs), but will most likely be close to if not the same as current data package pricing.
Additional information/details, as they become available, will be found at verizonwireless.com.

One good bit of information — if you are a current Verizon Wireless customer, you will have a one-week window (starting 2/3/2011) in which you will be able to "pre-register" through the website to purchase an iPhone....on a first-registered/first-served basis. You will still wait until at least 2/10 to actually get the phone, though, and I fully expect that those people who take advantage of this will receive their phones via FedEx rather than being directed to a nearby Verizon or Apple store.
tigzoe wrote:I am thinking the compatibility is much easier if you own a Mac.
You will not need to have a Mac; any computer that will support iTunes will work. In fact, you don't even need to own a computer at all — although you will most likely not be able to use the iPhone to its fullest potential if you do not.

And it goes without saying that Verizon is expecting to sell out of their initial inventories of this phone very very quickly and that it will continue to be in extremely high demand and short supply in the foreseeable future. Don't ask me to save a phone for you; I'm not going to be able to do it.
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Re: Ignorant iPhone/iTunes question of the month

Posted: January 24, 2011 11:09 am
by popcornjack
I renamed it because this is now the problem that is driving me nuts.

I have tried the sync three times. All three times I have gotten the virtual memory minimum issue. I have compressed what files I can, gotten rid of others; unfortunately I have no other hard drive to move things to. As the sync goes on, I get two different error messages. The first one:

The Exception Breakpoint
a breakpoint has been reached
(Ox8OOOOOO3) occurred in the application at location Ox7c9o12Oe

click on OK to terminate
click on CANCEL to debug



The second one:

The exception unknown software exception (OXOOOOOfd) occurred in the application at location Ox6d82e3d7

click on OK to terminate
click on CANCEL to debug


Obviously I don't know what either of those mean, all I do know is that the music from my iTunes on my PC is still not in the iPod app on my phone.

Re: Ignorant computer question of the month

Posted: January 24, 2011 11:14 am
by NEO
Bicycle Bill wrote:
PackPhanGirl wrote:...and I wanted an iphone since verizon is getting them soon...but this scares me! :o
The official roll-out date is Feb 10th, 2011. At that time the iPhone will be available at all retail outlets including Verizon Wireless stores, Apple stores, through the internet, and telesales.
16 gbyte iPhone w/two-year contract — $199.99
32 gbyte iPhone w/two-year contract — $299.99
You must be currently eligible for an upgrade to get this phone at these prices. The iPhone will *NOT* be available, at least not at first, through the early upgrade program. Should you absolutely have to have an iPhone and you are not eligible for an upgrade, you will have to pay full retail price, which is expected to be in the $600 - $700 range, depending on the memory capacity of the device.
Like any other smartphone (Droid, Crackberry, Windoze-phone), the iPhone will also require that you have an additional data package in place as well as the calling plan. Prices and data allowance are yet to be determined (or at least made known to us telephone-based CSRs), but will most likely be close to if not the same as current data package pricing.
Additional information/details, as they become available, will be found at verizonwireless.com.

One good bit of information — if you are a current Verizon Wireless customer, you will have a one-week window (starting 2/3/2011) in which you will be able to "pre-register" through the website to purchase an iPhone....on a first-registered/first-served basis. You will still wait until at least 2/10 to actually get the phone, though, and I fully expect that those people who take advantage of this will receive their phones via FedEx rather than being directed to a nearby Verizon or Apple store.
tigzoe wrote:I am thinking the compatibility is much easier if you own a Mac.
You will not need to have a Mac; any computer that will support iTunes will work. In fact, you don't even need to own a computer at all — although you will most likely not be able to use the iPhone to its fullest potential if you do not.

And it goes without saying that Verizon is expecting to sell out of their initial inventories of this phone very very quickly and that it will continue to be in extremely high demand and short supply in the foreseeable future. Don't ask me to save a phone for you; I'm not going to be able to do it.
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Do you know when Verizon will get the next generation of I-Phone? I can upgrade in May was thinking of waiting for Iphone 5.. What is your advise. I am mostly happy with my NV3.

Re: Ignorant iPhone/iTunes question of the month

Posted: January 24, 2011 12:29 pm
by Ol'_'96'er
popcornjack wrote:Just what is "Virtual memory Minimum?"

Bought an iPhone and when I go to sync it up, like it tells me I'm supposed to, it pulls up iTunes, like it's supposed to, and then gets to step 2 of 3, and stays there for a long time, before I get an error message saying that my virtual memory is too low and Windows is configuring some way to create more. Just what does this mean? is there something I can do about it to create more virtual memory? And does this syncing up eventually move copies of my iTunes folder on my PC to my iPod app on my phone? And, most important question of all, how the hell did I get this far into the 21st century and still be this technologically moronic?
Blame Canada

Re: Ignorant iPhone/iTunes question of the month

Posted: January 24, 2011 1:07 pm
by TongaTam
was going to send you to their support site.. but looks like you've already found it!

http://discussions.apple.com/thread.jsp ... D=12981169

Re: Ignorant iPhone/iTunes question of the month

Posted: January 24, 2011 1:09 pm
by TongaTam
TongaTam wrote:was going to send you to their support site.. but looks like you've already found it!

http://discussions.apple.com/thread.jsp ... D=12981169
and FYI - you wont see anyhing on your phone to sync, it all happens in itunes. You should just hit 'music' and it'll be listed there. In that thread, someone asked if you can play any songs from itunes, can you?

Re: Ignorant computer question of the month

Posted: January 24, 2011 4:16 pm
by nutmeg
tigzoe wrote:I am thinking the compatibility is much easier if you own a Mac.

I've never had any problems syncing my Iphone with my PC laptop. Even when said PC was on last legs and hard drive had "bad sectors" I just got a new one and haven't yet attempted to move everything Iphone/Itunes to the new one yet. I have copied Apple's instructions from the web site though.

Wish me luck.

Re: Ignorant iPhone/iTunes question of the month

Posted: January 24, 2011 5:04 pm
by chippewa
Don't have an iPhone, just an iPod. But this is the best thing ever --
http://www.copytrans.net/
Transfer, sync, and do everything else without iTunes.

Re: Ignorant computer question of the month

Posted: January 25, 2011 2:43 am
by Bicycle Bill
NEO wrote: Do you know when Verizon will get the next generation of I-Phone? I can upgrade in May was thinking of waiting for Iphone 5.. What is your advise. I am mostly happy with my NV3.
At this point, I don't know. In small words, they ain't told us yet. In fact, I still don't even know for sure what the full retail price (that is, cash-and-carry without signing a contract) of the iPhone 4 will be.

Depending on which techie you listen to or whose blog you read, AT&T will get the next generation of iPhone first; Verizon supposedly won't get it until a year from now. So, since Verizon gets the iPhone 4 in February, it would be Feb. of 2012 before they would be allowed to have the iPhone 5. This is supposedly based on the fact that when AT&T was the only cell provider with the iPhone, Apple generally waited a full year before releasing the next model. But since AT&T is no longer the only player in town, who knows how that will change the game....?

As noted before, best location for info from Verizon re: Apple iPhone is the Verizonwireless.com website.
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